Families can direct questions to the following NYC Department of Education contacts:

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• For information about the transition from EI to preschool, email EItoPreschool@schools.nyc.gov

  • For cases that require individualized support in the Bronx only, you can refer families to the Transition Coordinator team by emailing EItoPreschool@schools.nyc.gov and requesting the support of a DOE Transition Coordinator.

• For questions for the Committees on Preschool Special Education (CPSE) or Committees on Special Education (CSE), contact the CPSEs/CSEs directly using the table linked here: schools.nyc.gov/special-education/help/committees-on-special-education

  • NOTE: If families do not know what school district they live in, they may call 311 or use MySchools.nyc to look up their district.

• For special education questions, email SpecialEducation@schools.nyc.gov, or call the DOE Special Education Hotline at 718-935-2007

• For questions about related services, email RelatedServices@schools.nyc.gov

• For questions about students in temporary housing, email STHinfo@schools.nyc.gov

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Families can also refer to the following resources:

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• The DOE’s preschool special education webpage at schools.nyc.gov/SpecialEducation

• The NYCDOE Family Guide to Preschool Special Education Services available at schools.nyc.gov/SpecialEducation

• Families can apply for and/or inquire about 3-K for All, Pre-K for All, K, or EarlyLearn NYC by doing one of the following:

  • Going to MySchools.nyc for program information and contacts, and for 3-K and Pre-K for All applications.

  • Contacting the Outreach Team at 212-637-8000 or by dialing 311 for application support.

  • Emailing the Office of Student Enrollment at ESEnrollment@schools.nyc.gov for general questions about admissions and enrollment.

  • Families can also visit a Family Welcome Center (locations available at schools.nyc.gov/FamilyWelcomeCenters).

 

Community-based Resources:

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Families and service coordinators who have questions regarding the transition to preschool special education services may also call the INCLUDEnyc Help Line at 212-677-4660 (English) or 212-677-4668 (Spanish) Monday - Thursday from 9:00 AM to 3:00 PM and Advocates for Children of NYC Help Line at 866-427-6033 (toll free) Monday - Thursday from 10:00 AM to 4:00 PM.